Stayzilla, India’s largest aggregator of home stays, has revamped its mobile application to ensure that hosts and guests are connected 24/7 in locations with poor connectivity.
The app has been designed to overcome data connectivity challenges in the farthest corners that often house the most beautiful homestays in the country. Most of these homestays are located in regions where there is no internet connectivity. When a guest books a stay in such remote areas, the booking often gets no response and is lost due to poor connectivity from the home owner or host’s end.
Says Pankaj Gupta, Chief Product and Technology Officer, Stayzilla, “Stayzilla has hosts and homestays spanning the breadth and depth of India. This app release ensures that bookings can be realized end to end irrespective of the underlying data connectivity. We continue to work on exciting technical and product solutions to serve our mission of connecting travelers with hosts on Stayzilla.”
Stayzilla’s offline feature will now connect the home owner with the guest by sending notifications on the app via SMS when the host is in data offline mode. The home owner simply needs to have a phone with cellular connectivity (even without 2G/ 3G) to receive the booking confirmation on his/ her mobile phone. Additionally, Stayzilla also ensures connectivity with the host through automated IVR, wherein he/ she is able to confirm bookings. The cognitive feature of the app predicts whether the host’s phone has internet connectivity or not and determines intuitively to reach out either via SMS or app notifications accordingly.